Churn Prediction Model

Identifies which customers are most likely to churn based on usage patterns, engagement signals, and payment behaviour. Scores each customer with a churn risk rating. Helps customer success teams prioritise who to call before it's too late.

How to use this skill

# Churn Prediction Model

## Risk signals analysed
- Login frequency decline
- Feature usage drop
- Support ticket volume
- Payment failures
- NPS score
- Contract renewal date proximity

## Output
- Customer churn risk score (1-10)
- Risk tier (High/Medium/Low)
- Key warning signals per customer
- Recommended intervention per tier

## Inputs needed
- Customer list with usage data
- Login frequency and last login
- Support history
- Payment history

## Platform: Claude

Get this skill

↔

Trade for this skill

The owner wants:

"Customer cohort analyser or retention playbook skill"

↔ Propose a Trade

AuthorTradeskills

Platformclaude

CategoryData & Analytics

Downloads0

← Back to all skills